Terms of Service — Kijun — Supplier Performance Scorecard

1. Acceptance of Terms

By installing the App on your Shopify store, or by accessing or using it in any way, you confirm that you have read, understood, and agree to be bound by these Terms. These Terms form an agreement between you — the merchant operating the Shopify store — and the Operator.

You must be able to enter into a binding contract and be authorised to act for the Shopify store on which the App is installed.

2. Service description

The App is a Shopify-embedded tool that turns the vendor and purchase-order records you enter into a performance scorecard for each supplier — covering on-time delivery, defect rate, lead time, price stability, and an overall 0–100 score per vendor per period.

The App is read-only with respect to your Shopify store: it does not create, edit, or delete your products, orders, customers, or inventory. The App's features may change, expand, or be discontinued over time as the product evolves.

3. Pricing and billing

The App's plans, prices, and any free trial are published on the Kijun listing on the Shopify App Store and are administered through Shopify Managed Pricing. That listing is the authoritative source for the current plan and price — please review it before subscribing.

Subscription charges for the App are billed by Shopify and appear on your regular Shopify invoice. We do not separately collect or store your payment-card details. Installs on Shopify development stores are free.

4. Cancellation and refunds

You can cancel at any time by uninstalling the App from your Shopify admin. Uninstalling stops any future billing for the App.

Subscription charges are processed by Shopify and are not prorated for partial billing periods. Refunds, where they apply, are handled in accordance with Shopify's billing policies. Uninstalling the App also begins the data-deletion process described in our Privacy Policy.

5. Data usage

What data the App collects, why, how long it is kept, and how it is deleted is described in full in our Privacy Policy. By using the App you also agree to that policy.

In summary: the App requests minimal, read-only Shopify access scopes, does not read or store your shoppers' personal information, and deletes your shop's records after uninstall when Shopify delivers the shop/redact webhook.

6. User responsibilities

• You are responsible for the vendor and purchase-order data you enter, and for its accuracy — the scores the App produces are only as reliable as the inputs you provide.
• You are responsible for keeping your Shopify account and store credentials secure.
• You agree to use the App in compliance with applicable laws and with the Shopify Terms of Service.
• You are responsible for any commercial decisions you make based on the App's output. The App is a decision-support tool, not a substitute for your own judgement or for professional advice.

7. Limitation of liability

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

To the maximum extent permitted by law, the Operator is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to your use of the App. The Operator's total aggregate liability for any claim relating to the App is limited to the amount you paid for the App in the three (3) months before the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above may not apply to you.

8. Changes to these Terms

We may update these Terms from time to time — for example, when features change or for legal reasons. The "Last updated" date below changes whenever we do.

Material changes will be communicated through the App (an in-app notice) and/or by email to the shop-owner address on file. Continuing to use the App after a change takes effect means you accept the updated Terms.

9. Contact

Kijun
Email: support@kijun.app
Response target: 48 business hours.